The briefing examines how the information and communications industry is performing globally and in the largest countries in terms of information and communications output. The report also provides data for production, market size, imports, exports, industry costs, industry profitability and number of companies. The industry and market overview provide benchmarks against other countries in the region.
Delivery
This report comes in PPT.
Key Findings
Cost pressures drive automation and AI adoption
Persistent cost pressures are accelerating automation and GenAI adoption across various sectors, embedding computer-related services at the core of business strategy. AI is being used to optimise operations, defend margins and scale platforms. Strong global demand is intensifying competition for efficient, secure and scalable solutions globally.
Telecom carriers ensure stability
Telecom operators are achieving stable, resilience-driven growth by prioritising efficiency and network quality. By focusing on core strengths, such as speed and connectivity, operators are enabling steady expansion while maintaining margins, despite broader market volatility and competitive pressures.
Limited entry opportunities in broadcasting and filmmaking
Broadcasting and filmmaking markets are dominated by a small group of players controlling infrastructure, distribution and capital intensive production. High upfront costs, regulatory barriers and scale advantages limit new entrants, while digital platforms are creating selective openings, reinforcing a dual structure of concentrated power alongside fragmented, niche content creation.
Adjacent industries intensify dependence
Buying and supplying industries are becoming increasingly interconnected with the ICT sector. Digital transformation, automation and data-centric business models are creating strong demand for hi-tech goods, while at the same time the majority of sectors are seeking ICT solutions to improve operations. Finance, manufacturing and other sectors are relying on scalable cloud, AI and cybersecurity, driving demand for integrated solutions.
Dominance shift
Dominance in ICT is shifting, as emerging markets gain scale. India is expanding global services through its talent base, while Poland is strengthening its regional influence via nearshoring. Rising demand for digitalisation and automation is enabling new hubs to reshape competition and capture greater global value.
Information and communications snapshot
Key findings
Demand for connection and access to information continues to grow
Our expert’s view of the information and communications industry in 2025
Top five trends in information and communications
Top five trends uncovered
Drivers of consumer markets and impact on Information and Communication
Adjacent industries and how they impact the information and communications industry
India is set to outpace dominant markets supported by domestic and export demand
Cost pressures mount, ICT sector pivots to automation and agility
AI and cost discipline anchor sector’s profitability amid persistent pressures
Ireland’s ICT export lead reflects tech hubs, tax edge and AI-driven shifts
China leads global ICT imports, as digitalisation and cloud demand reshape trade flows
Macroeconomic/industry trends
Company count increases as emerging markets drive micro-enterprise growth
Capital-intensive telecom carriers anchor ICT leadership, with IT services close behind
Computer related services drive ICT growth through, trade and adjacent industries
US Information and communications industry continues to lead global market
Dynamic performance weighed down by cost and supply chain pressures
US lead hinges on disciplined, AI-led services growth amid supply constraints
China’s computing capacity continues robust expansion
Scale, vertical integration and adaptability support China’s ICT industry
China pivots to AI-led reinvention as chip curbs and supply constraints test autonomy
Industry’s performance is hindered by declining domestic demand
Japan’s Society 5.0 initiative supports computer-related service development
Japan’s mature sector pivots to AI and cloud as talent gaps and legacy systems weigh
Domestic fintech demand supports further industry growth
Promising growth is dampened by squeezed profit margins and labour shortage
UK tech leads Europe but talent gaps and margin pressure test further prospects
Export markets will be pivotal for further industry production growth
Start-up community remains key to thriving ICT sector in France
France stands strong but talent gaps and slow adoption test momentum
Opportunities for growth
Definitions
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